Easy, boring job - Customer Service Representative HD Supply Employee Review

4.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

It's easy... when you clock out, work stays at work. You clock in, answer phones and clock out and go home.

Cons

My god it is so boring. If you are okay with answering phones and doing the same thing over and over, this job is for you!

Explore other reviews about HD Supply

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not having to drive into an office everyday

Cons

•New bonus structure •No transparency in reporting to compare your QTD or YTD sales so you just have to trust that the numbers that they are giving you are accurate. •too much reporting takes away from field time •micromanagement •leadership response was slow to respond •frequent shipping errors and shipping without packing slips •changed from relationship sales to geographic sales so created a glass ceiling for the more talented or hard working reps

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