Management sucks. Leadership is only - Customer Success HHAeXchange Employee Review

2.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really great people I met along the way. I loved the work/mission to help improve homecare.

Cons

Whiplash. Leadership changes direction on a whim (even if it’s a project you’ve been working on for months) and expects you to follow without any questions. People are let go weekly, without warning, and it is never communicated out. The only way you find out is through the grapevine or trying to contact them and seeing that they’ve been let go. Management does not accept feedback. You give feedback or ask questions, you will be let go.

Explore other reviews about HHAeXchange

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Product is deeply embedded into the industry and well regarded typically

Cons

Tough to understand where leads get routed and who works what

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture to work with

Cons

The market and the government mandating is a lot to keep track of.

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