Pay is Great, Workload is Intense - Customer Relations Advisor HMSA Employee Review

4.0
Jun 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay rate is great for a full time 40 hour work week.

Cons

The amount of work expected from a customer relations advisor is a lot. I did not realize this going in the position. Interview did not make that clear.

Explore other reviews about HMSA

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule working from home is an option

Cons

No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

See reviews by: Helpful|Rating|Date|All