If you do not believe me, ask around and someone will vouch what I'm saying is true - Anonymous employee HMSA Employee Review

1.0
Jun 8, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- pay. It's competitive with other carriers. - working with a hard-working team

Cons

There is no work/life balance if you work for this company so please do not come in expecting to work for a company where you will not have much work to do. If anything, you will feel so overwhelmed with work at times that you will wonder why management doesn't hire more people. The people who do the best within the company are those who can put in the long hours to finish their tasks and deal with very high stress levels (I'm dead serious here, do not think that I left because I couldn't deal with a little bit of stress). I have seen too many smart and driven individuals broken down and in tears due to unrealistic expectations, insane workloads, and abruptly leaving the company, even without securing another job first because the stress is that bad. Management is out of touch with employees. They do not understand what their employees do or do the work themselves, so they vastly oversimplify and have unrealistic expectations of how quickly tasks can be completed. If you cannot complete the work in the declared time frame, you will be spoken to about it, no matter how ridiculous the time frame was. You will not win the argument, so explaining/defending yourself will be futile and lead to retaliation. Turnover is very high for the reasons I've stated above... and hiring isn't as fast.

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1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule working from home is an option

Cons

No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

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