Pros
* Shared online resources. You can learn new things on your own * Incompetent management. Yes, highly incompetent managers (almost all of them in Membership Service Department) can be a Pro at times and might make your job easier. Just go a bit technical or explain them in a language that they actually don't understand, they will approve without thoroughly questioning
Cons
* Salary will be low, hiring process could take Months!.. You will also not have the same dollar for dollar match/401 benefits anymore, as the rest of the staff who were employed before 2014 will maintain their good old benefits * You are never appreciated, even if you work long hours every single day. Virtually no work-life balance, even HMSA HR will claim so. Get ready for working 10+ hours a day, working on the weekends and not getting compensated for any extra work * Managers are narrow minded, have no vision, and they actually never get along among themselves. Especially the female managers are often jealous of anyone who advances in their career, they work effortlessly to put anyone who threatens their position down behind closed doors (you can hear everything they talk behind semi open cubicles and doors on the floor) * No real organizational structure and no one in supervisory level take accountability, instead they always blame Specialists or others down the chain. You are always on your own * Information hoarding and selfish practices. Certain well known people who have been working there 10+ years always know everything first but never share the important changes, policies, or any new information with others, so that they would get the credit and become indispensable. Management, Senior Analysts and even some Specialists are never team oriented, but always look after themselves * Politics, politics, and more politics