Pay is not enough to help afford the cost of living in Hawaii. Benefits are great but we are living in the now - Claims Examiner HMSA Employee Review

1.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits are great as they really prepare you for the future. Also, the medical coverage we receive from HMSA is great. We are able to select from a wide range of plans ensuring our needs are met.

Cons

It is very hard to work in such a micro-managing company. When i first started as an adjustment examiner, I was trained on working towards accuracy but now I feel its solely based on the number of claims processed. Working in such a huge and demanding industry, we'd figure that personal growth would be welcomed, that is not the case here. Speaking from experience, I've applied to many jobs (jobs which fit me prefectly considering my degree) to advance my career at HMSA and unfortunately I have been stuck in the same position. I really do feel like management here has a huge say in whether or not you can move on to a new and better position which could easily discourage one. In addition, considering that we are a health insurance company, I cannot understand the pay rates towards the Claims department. We are what drives the company to conduct its business. Taking the cost of living in Hawaii and comparing our pay rates, I cannot see how one can get by living on this island. Yeah the benefits are great but we aren't living for the future, we are living for right now. The amount of work done does not deserve the mediocre pay we receive. I highly recommend those who are planning to apply to this company to stay away.

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1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule working from home is an option

Cons

No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

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