Contracts are too limited - Customer Service Representative HMSA Employee Review

3.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall, it’s an average company. They stopped OT No real training Laid off 286 employees due to Covid, Immediately started hiring all new candidates for the same job you just got laid off for. At least we’re increasing Employment in India.

Cons

Almost all positions are a 1 Year Contract. You aren’t made aware if your contract will be renewed or not. You’re unable to make plans because you’ll still have a job or all your plans stay on hold until a couple of days before your contract end date you are informed that you can take that vacation or you lose money because the tickets you bought are non-refundable. No Job=No Vacation.

Explore other reviews about HMSA

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule working from home is an option

Cons

No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

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