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      HMSA

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      HMSA reviews

      Expensive member premium due to incompetence & unlimited employee overtime pay. - Member Service Representative HMSA Employee Review

      1.0
      Jul 3, 2015
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited overtime, timesheet padding & supervisors who overlook or allow overtime abusers. Supervisor lackeys can take advantage of the situation by becoming favorites of sups or dept mgrs. Extended AM/PM & lunch breaks are a plus because some mgrs are doing it too. Great fringe benefit.

      Cons

      Favoritism, incompetent, management slackers who delegate very well & take credit of achievements of hard working employees. Managers who brow beat employees to do more but refuse to lift a finger to ease the work overload & are constantly "in a meeting" when they are visiting friends.

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      1.0
      Jun 3, 2026
      Crs i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule working from home is an option

      Cons

      No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

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