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      HMSA

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      HMSA reviews

      Does not cover gender affirming care - Customer Relations Analyst HMSA Employee Review

      1.0
      Mar 2, 2024
      Customer relations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible opportunities to WFH (within the state), generous PTO accruals (after 6-8+ years), and generally nice co-workers who want to help each other when they can

      Cons

      Company does not provide coverage for a lot of gender-affirming care for it's trans employees (I was denied coverage for hair removal and face surgeries). Decision makers do not often consider input from lower level staff, company values profits over the lives of customers

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      1.0
      Jun 3, 2026
      Crs i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule working from home is an option

      Cons

      No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

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