Command and control structure that does neither and has no idea what's going on - Software Delivery HSA Bank Employee Review

2.0
Jun 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Okay benefits and pay. Colleagues try and are generally well-intentioned.

Cons

Communication is AWFUL: -Management is an effectual attempt at command and control. Managers give contradictory directions that middle-managers (half) pass on without reconciling the differences and then management gets confused when people are confused. When layers of management are present in the same meeting, the messages change because middle-management has to hide its own agenda to kowtow to superiors. The command chain expects chain but does nothing to earn it. -Not given the information or resources needed to accomplish assigned tasks. Information is withheld either out of fear or as a source of power. -It's not clear what people's jobs are; sometimes they don't even know. Having a one-time meeting to explain a reorganization doesn't cut it, especially when people continue telling you that they're confused. Nothing to differentiate our service and an inability to explain why we even exist.

Explore other reviews about HSA Bank

5.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay. After Tax season it's very easy.

Cons

Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

Cons

Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.

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