Flexibility - Member Services Representative HSA Bank Employee Review

4.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO and company lunches diversity

Cons

Doesn't maintain clear procedures with software and overall handling of customer

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5.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay. After Tax season it's very easy.

Cons

Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

Cons

Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.

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