Pros
Flexible benefits are improving. Contributory pension scheme is going to improve hugely in 2008. But the non-contributory pension scheme is being stopped (but thats no surprise). Strong team ethic where employees tend to help other employees readily. Information sharing is done as a matter of course. Truly want to be best bank for customers.
Cons
Big focus on using offshore resources whether they are right for the particular IT project or task. It's just a numbers game to senior management so much so that some projects just have 10/20 offshore developers sat around doing nothing, but so they can hit the ratio targets. Far too much red tape and paperwork. Not enough freedom given to employees to use initiative and do what is right rather than blindly following managements poorly thoughout strategy.