Growing Company with Career Potential, But Needs Improvement - IT Analyst HUB International Employee Review

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

• The company is growing, which can provide strong long-term career opportunities. • Flexible work options with both remote and in-office opportunities

Cons

• Onboarding is slow — receiving equipment (laptops, phones, etc.) can take weeks or months. • Instructions for systems, training, and setup are often inaccurate or incomplete. • Training materials are outdated, inconsistent, and overly lengthy, with limited hands-on guidance. • Workplace culture may include insensitive age-related comments from management.

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HUB International Response
6mo
Hi there, thank you for taking the time to share your candid feedback. We're sorry your experience hasn't met expectations, especially around onboarding and training. Your input is valuable and helps us identify where we need to do better. We appreciate you bringing this to our attention.

Explore other reviews about HUB International

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
1mo
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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