Great Culture Treated Like Family - Commercial Account Manager HUB International Employee Review

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Love this place! Training is thorough and your assigned a mentor for at least six months post your onboarding. You most likely receive a book of business in about 3-4 of new hire status but again a mentor who helps you through procedures etc. I’ll take great culture any day! Your work stays at work. Office closes at 3 on Fridays plus you earn two wfh days after six months of service. Benefits aren’t bad either!

Cons

None that I can think of. Perhaps pay but it’s never enough 😊 .

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HUB International Response
5mo
Thank you so much for this wonderful feedback! We're thrilled to hear about your positive experience at HUB International. Comments like yours remind us why we're committed to creating an environment where our employees can thrive. We appreciate you taking the time to share your experience with prospective candidates!

Explore other reviews about HUB International

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

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HUB International Response
10h
Thank you so much for the great review! We're thrilled to hear that you find HUB employee-oriented and that you've had opportunities to grow in your career here, that's exactly the kind of environment we strive to build. We also appreciate you flagging the office maintenance concerns. We'll make sure that feedback gets to the right team so we can look into it. Thanks again for being part of HUB!
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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