Would not recommend - Account Manager HUB International Employee Review

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Allowed to work from home, On-boarding team was professional and easy to contact with any questions.

Cons

Management unprofessional and was not thorough with any explanation of details about your set hours for your role. When confronted management to clarify role and who I would be working with, given a pad answer.

avatar
HUB International Response
2mo
Thank you for your feedback. We're happy to hear the onboarding process was a smooth one. We're sorry that clarity around your role and management communication didn't meet your expectations. That's important to us, and we'll take your input seriously as we continue working to improve the experience for our team members.

Explore other reviews about HUB International

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
avatar
HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
See reviews by: Helpful|Rating|Date|All