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      HUB International

      Engaged Employer

      HUB International reviews

      Decentralized brokerage. Toxic culture in parts. - Anonymous employee HUB International Employee Review

      1.0
      Oct 27, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work in a field office on the front line or backoffice, what you'll find is dependent on what the culture of the office was before they were acquired. Regions are silos. Some very talented people.

      Cons

      The marketing and communications team has a toxic environment with bullying. There is little to no consistency or project management. The top dogs mean well, but nothing has been done about the bully. If you want to work for corporate and in that team, ask the person in the interview if they are happy there, about process, if someone is doing the job regionally - and what their turnover rates are like. What would people who held the position previously be likely to say about why they left?

      avatar
      HUB International Response
      9y
      Thank you for taking the time to write a review. We take your concerns VERY seriously. These types of behaviors are not allowed or tolerated. To further our employee satisfaction, we conduct an annual employee survey to measure engagement and job place satisfaction. Additionally, during annual reviews, 360 evaluations are conducted to illicit satisfaction, concerns, and areas of development for our employees. Your suggestions on interview questions are good and we agree with your suggestions to uncover the environment at our organization. Thank you again for your input.

      Explore other reviews about HUB International

      5.0
      Jun 29, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee oriented, easy to advance

      Cons

      Office not very well maintained and outdated

      avatar
      HUB International Response
      2d
      Thank you so much for the great review! We're thrilled to hear that you find HUB employee-oriented and that you've had opportunities to grow in your career here, that's exactly the kind of environment we strive to build. We also appreciate you flagging the office maintenance concerns. We'll make sure that feedback gets to the right team so we can look into it. Thanks again for being part of HUB!
      2.0
      May 19, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, health insurance benefits.

      Cons

      I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

      2
      avatar
      HUB International Response
      3w
      Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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