Less than adequate training and support - Anonymous employee HUB International Employee Review

2.0
Apr 26, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people...until they get fired or quit in frustration. Good corporate structure with autonomy at each location...unless you don't have any one providing management and support.

Cons

This office is like a rudderless ship! No evaluation or correction occurs until something reaches crisis levels and then local staff is blamed by off-site, disconnected pseudo management.

Explore other reviews about HUB International

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
avatar
HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
See reviews by: Helpful|Rating|Date|All