Boasts dont translate to reality - Anonymous employee HUB International Employee Review

3.0
Nov 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a good environment, with competitive pay

Cons

TERRIBLE Benefits. Nearly every employee is shocked at the level of benefits a company that boasts of it's success provides. In the place of benefits, we are given "carrots" like "healthy living tips" and healthy lunches every now and again. But, when your loved one needs surgery... you realize how bad the benefits you have actually are.

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HUB International Response
8y
Thank you for taking the time to share. We appreciate that you’ve been a part of our team and continue to work with us. As we’re always looking to improve and provide employees with benefits that meet their needs, we encourage you to communicate with HR those benefits you feel would enhance our current offering. We’ve recently expanded our PPO and High Deductible plans along with other voluntary benefits offered in order for you to choose options that will best fit your personal situation. If the options offered are not meeting your needs, please talk to your local HR manager to share what other options you’d like to see offered.

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Cons

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2.0
May 19, 2026
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Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
1mo
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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