HUB has forgotten employees and is losing employees Loyalty and Trust - Account Executive HUB International Employee Review

2.0
Jul 31, 2020
Recommend
CEO approval
Business Outlook

Pros

I have worked for 7 plus years at HUB and can say it was one of my two favorite, most rewarding, and best job experience I have had until the past 2 to 3 years. Progressively HUB has made changes with give HUB greater strength in the industry at the detriment of the employees. Longer hours, less work life balance, no raises and even paycuts while we are doing the same or more work. No our job did not get less or easier in COVID. Its busier and with the added changes to customers experience its even worse.

Cons

Pay is not up to par with the level of work we do. Working 60 plus hours a week to get your pay cut, bonuses taken away, 401k match lost, all because we panicked and thought things were going to be bad was one thing, but then on top to say we actually did very well through it but we are still not going to reinstate pay etc is a whole other thing, add that to the fact that HUB continues to acquire companies at the expense of the employees compensation cuts. We have hired employees to do redundant jobs that we are doing to make more work for us. Employees are kids and spouses of management. I use to be a huge advocate of HUB but I am highly disappointed the direction we are going. This year there was no employee appreciation day, no thank you, no mention of it, it just seemed to disappear. Next our annual survey of what HUB can do better again, it just disappeared no mention of it.

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HUB International Response
5y
Thank you for your continued service, and thank you for taking the time to share this feedback with us. It is employees like you that make HUB a better workplace. We take your and all of our employees’ feedback seriously. We are in unprecedented times and seeing the economic impact across all companies and industries from COVID-19. Like many companies, HUB is taking proactive steps to ensure that we bridge the gap and continue to achieve our goals. We remain committed to supporting our employees during this time and are finding new ways to celebrate and support our employees daily, including our upcoming Employee Appreciation Days next month. Please know your concerns are important to us, and we want you to continue to be engaged. We highly encourage you to have a conversation with your local HR representative about your experience so we can look for ways to best support you.

Explore other reviews about HUB International

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Well compensated, kind people, nice office

Cons

Educational opportunities seem limited compared to other brokers

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HUB International Response
1d
Thank you for sharing this! We are glad to hear that you feel well compensated and are surrounded by great people and a great workspace. We appreciate your feedback on educational opportunities and will pass that along to the appropriate teams. We are always looking for ways to grow and invest in our team members, and input like yours helps us do that. We appreciate you being part of the HUB family!
5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

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