Dont Do It!!! - Account Manager HUB International Employee Review

1.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

easy to get a job here, only due to their constant employee churn!!

Cons

Culture was horrible. They dont care about their employees. Manager said I would be getting a bonus which I never got since upper leadership said "we dont do bonuses". All offices are completely disconnected from each other. There were programs other offices have which we didnt have access to. Producers are the sole and only focus. Producers can talk down to AMs, do what they want, and have no repercussions. Benefits were bare minimum.

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5.0
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Pros

Everyone I work with is great

Cons

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2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
1mo
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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