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      HUB International

      Engaged Employer

      HUB International reviews

      NO Structure or Accountability! - Client Services Manager HUB International Employee Review

      2.0
      Mar 18, 2021
      Client services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Benefits and a “few” great people.

      Cons

      Leadership is wishy/washy, inconsistent, shows strict favoritism and hands off too much responsibility to employees. Top leader in this group is mean, manipulative and unprofessional. The existing employees don’t dare speak up for fear of losing their jobs! Created culture is awful as no one trusts anyone.

      avatar
      HUB International Response
      4y
      Thank you for taking the time to share your employee experience at HUB. We take input from current and former employees very seriously and appreciate that you took the time to share your thoughts and experiences. We strive to foster the best working environment for our employees and have invested heavily in the development of our people leaders including on-going training. We’re sorry your experience with us did not reflect the experience of others.

      Explore other reviews about HUB International

      5.0
      Jul 6, 2026
      Associate financial manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone I work with is great

      Cons

      I haven’t ran into any yet

      2.0
      May 19, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, health insurance benefits.

      Cons

      I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

      2
      avatar
      HUB International Response
      1mo
      Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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