Great place to learn the business, not a great long term employer. - Insurance Broker HUB International Employee Review

2.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training and continued opportunities to learn, tuition reimbursement, potential to advance in the company, fun atmosphere in the branches away from the head office.

Cons

Poor branch level management and no contact with upper level management, terrible work/life balance. Constantly understaffed and always demanding more hours/days out of top performing employees, constant calls on days off etc.., poor scheduling, salary below competitors

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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