Churn and burn organization. Every negative office cliche rolled into one. - Compensation Assistant HUB International Employee Review

1.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Nice break room(s) - Decent enough benefits - No odd hours

Cons

Worst company I ever worked for. It was honestly a downright traumatic experience. HR and consulting are a disaster at this company. My interviewers were not truthful with me about expectations. I was told this was a severely entry-level position, little would be expected until ramp-up was over, and that they would love to help me learn. Yeah, none of that happened. My boss did little to support me. Nothing was set up when I arrived on day 1. I had to set up all of my accounts, permissions, devices, programs, etc. myself. They did not care at all and gave me a full workload on top of that. My trainer was rude and unhelpful. Clearly burned out and frustrated. She made no effort to get to know me and she clearly disliked having to help me with anything. Eventually I felt like I couldn't ask her for anything. Escalating these concerns did nothing. Ultimately all I got was a hasty description of my job duties through a hand full of 15-minute zoom calls. And after that I was expected to be perfect. Favoritism is prevalent at HUB international. My aforementioned issue got as bad as it did because my trainer was a clear favorite of management. Mgmt doubted every concern I raised. I was called in for a "sync" with HR where they nonchalantly asked me a bunch of questions about the situation. I very much got the impression they were looking for any excuse to pin everything on me. My boss eventually stopped responding to me, stopped doing 1on1s with me. She told me she was sick the whole time, and therefore couldn't talk or meet. That's wildly unprofessional and so needlessly deceptive. I was eventually let go at the end of my first projects. There were no warnings, there was no coaching, and it honestly felt like they put more effort into looking for excuses to fire me than they invested in my actual training. I asked for performance feedback several times. I was always told everything was fine. I wont lie. I wasn't amazing at the job. But I tried my best, was always polite/appropriate, and always demonstrated a willingness to learn. The whole situation really hurt my early career. Spent quite a while thinking I was worthless basically. Now that I work for one of the best companies in the world, where I have been very successful, I know that ultimately the issue was with HUB and their 'leadership'. I was capable of succeeding, but HUB had no interest in helping me do so. They very much want you to hit the ground running, or you're out. Taking my personal experience out of the equation, HUB is just an awful place to work: Toxic culture. Toxic managers. Endless meetings that could have been emails. Brain-washed corporate culture. Following them and being active on Linkedin is an unspoken expectation. Their claims of 'work life balance' are a farce. You are silently expected to keep up with ludicrous deadlines/workloads by working at home on your corporate laptop. This was never explicitly said to me. But it was the writing on the wall. Pizza parties instead of raises. Downsizing headcount, increasing workloads. Your typical tired and checked-out corporate power structure where the higher ups do almost nothing while everyone else struggles. They would not respond to my unemployment claim until I made the state government call them and force them to.

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HUB International Response
1y
Thank you for sharing your experience with us. We are truly sorry to hear that your time at HUB International was so difficult and that you felt unsupported during your tenure. Your feedback highlights concerns, and while it’s disheartening to hear, it’s important for us to acknowledge and learn from experiences like yours. We appreciate the time you took to share these details and wish you continued success in your career.

Explore other reviews about HUB International

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
1mo
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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