Lack of communication and empathy from management - Marketing Hair Cuttery Employee Review

1.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

I truly enjoyed the creative aspect of my work and the chance to collaborate with talented people across different projects. The brand had potential, and some team members were genuinely passionate and supportive.

Cons

I decided to leave after realizing there was a consistent lack of communication and empathy from leadership. Management often trusted individuals who did not have the qualifications or skills they claimed to possess, which created confusion and tension within the team. Employee contributions were frequently undervalued, and hard work wasn’t always recognized. There was also little effort to build a healthy or respectful work culture.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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