Salon leader - Salon Leader Hair Cuttery Employee Review

4.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The pros of working for this company is that they encourage the salon professional to build a clientele. They offer free education that is basic. I believe that there should be a way to create advance training after you have attended the classes. I know it is hard with 10000 employees but we need to see the trends faster. Another pro is that they offer basic health insurance, dental, vision and 401k. They are basic. It was nice when it was free but I understand the need to put a cost with the plan. I feel like another pro is that the company is not afraid of evolving. It maybe behind in its time but it is getting there. The salon touch system has been implemented in salons for so long an it took forever to receive. We have been promised an appointment book online and that will be amazing when we actually get it.

Cons

As a con I believe that some of the companies values have been compromised in this ever evolving industry. I understand the need for evolving and change and I am more than ok with all of that, but when our expectations as a leadership team are not lived up to by corporate it is very hard to get behind (example' the lack of notice for holiday hours) I believe that in the last year I have never seen so many retractions or corrections via email. A lot of the decisions or emails that have some thru feel rushed. Almost like someone is not reading or having someone double check them.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

avatar
Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

See reviews by: Helpful|Rating|Date|All