Not what it used to be - Hair Stylist Hair Cuttery Employee Review

2.0
Nov 12, 2017
Recommend
CEO approval
Business Outlook

Pros

It’s a great type of salon to start a career. You will learn the basics after the beauty school basics. Men’s cuts, women’s cuts/ color etc. “ Sometimes” you may work alongside a positive mentor type of stylist. This can be beneficial when starting out.

Cons

I have recently learned about the “disposal” program this company operates on. The “get them to quit” instead of having to fire them program. The force them to transfer to a worse location so they quit program. I have witnessed this happen to stylists and management in different locations about 10 times or more durning my time with this company. When a call to HR was attempted, I was told by help desk that I had to submit a ticket on the matter and they WOULD NOT give me direct contact info. Submitting a ticket doesn’t mean my concerns would be anonymous and that was my level of comfort. I don’t understand how an awesome team mate or leader is great one day and poof! You come in the next day and they are gone for all these issues you had no idea existed. Or are the facts more accurately that 1 disgruntled employee was able to form a manipulation situation and get teammates on board to throw around accusations leading to a termination, transfer etc? I saw this so many times and it was shocking and terrifying. The district manager did little to no investigation before going with majority rules. I guess this is how a company has to operate when they have thousands of employees. Cycle through the numbers, more will come. Benefits have almost completely disappeared. Discount plan health insurance that will leave you in debt and no 401k match anymore? What’s the appeal here?

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Hair Cuttery Response
8y
Thanks for sharing your thoughts. I am sorry to hear about your attempt to contact HR. HR is always available and it is not necessary to make contact via the help desk - we will address this concern to make sure that everyone is aware of how to properly reach the HR department. As with any situation there are multiple levels and everything is not always transparent to everyone involved - matters such as the one that you described are often too deep and complex to be discussed via a response to a review but please know that more times than not when there is a transfer made it is done to give the professional the greatest opportunity to succeed - sometimes all works out and sometimes it does not...but it would be unfair for either side to try to respectfully speak to this without knowing all of the facts. Although you are no longer with the company I welcome the opportunity to chat with you about your concerns - feel free to reach out to the home office.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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