Master Stylist - Master Stylist Hair Cuttery Employee Review

2.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

I have been at my salon for several years. I work with a great group of stylists and have wonderful clients.

Cons

The salon is old, old, old! The clients are always getting coupons. That means we still have to give 100% for less money. In addition to our services, we also have to walk away from clients to answer phones, greet clients and clean up in between. We should get 50% commission without having to sell a ridiculous amount of home hair care. The products are to expensive for this level of salon.

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Hair Cuttery Response
8y
Congrats on being with us for 8 years and working with a great group of stylists and wonderful clients... I'm not sure what salon you are in but we are taking steps to refresh older salons - I am sure that if yours is as old as you mention that it is on the list to be refreshed! I am glad to see that despite the use of coupons that you are giving 100% service - it is the service that is going to keep guests coming back even when they do not have a coupon! We are exploring ways to offer a better check-in/reception experience for both guests and salon professionals...stay tuned!

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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