Get out - Anonymous employee Hair Cuttery Employee Review

1.0
Oct 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High walk-in rate makes it a great place to meet clients but get your book and get out. Don’t let them convince you that you can’t do any better. Don’t stay as long as I did!

Cons

free education is a joke. Discourages individuality and creativity. Shady business practices. Everyone including managers are merely a warm body. Overall they simply don’t care about stylists.

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Hair Cuttery Response
7y
Thanks for taking the time to leave a review. Naturally we were hoping for more than 1-star, especially after being with us for more than ten years! As you mentioned, our walk-in rate is great and HC is a great place to meet guests...although we hope that you get your book and stay with us! The free education is real and great and allows you to be as individual and creative as your guest allows - we can't provide cutting edge style and color on someone who does not want it...we must provide each guest with WOW service that is tailored to their needs. Thanks for your advice to leadership. We not only listen, we take action - as a result of feedback from salon professionals we not only updated our color line, we have made thoughtful investments in technology to help every salon professional earn a better living. We are always open to feedback good, bad, and everything in the middle! Thanks for having been a part of our team - we wish you the best!

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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