Great company to begin career, but hard to stay motivated - Hair Stylist Hair Cuttery Employee Review

2.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Experience in all areas like hair services, reception area & customer service. Commission is the most important benefit for you & greatest requirement for them. Tips can be somewhat rewarding, especially during holidays or with regular clientele. New clients every single day to build up clientele. Retail commission (decent % requirement) & discount for employees. Free classes. Mostly flexible schedules.

Cons

You Must do ALL types of hair services. Receptionist duties can be time consuming & inconvenient for clients in your chair. 50% of the time you may not make commission during down times. (Upsell, Upsell, Upsell) Most clients don't care to make appointments due to confusing booking requirements. Products sold to clients are not biodegradable, natural, & overpriced. Free classes can become repetitive & lack updated information. Little hours unless promoted to key holder or management. Sanitation work is reasonable, but inconvenient (short notice) cleaning duties on days/time off. Lack of communication between management & employees. Gossip & favoritism is inevitable.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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