Wake up & smell the coffee Management - Master Stylist Hair Cuttery Employee Review

1.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to grow clientele if you're a good Stylist

Cons

Not managed properly , micro managing rules & regulations. Has turned into a joke . Similar to Kindergarten

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Hair Cuttery Response
7y
Hi there, wow! - so disappointed that you've been with us for more than ten years but think so poorly of the company! We're hopeful that over the past ten+ years that you found some enjoyment in working with us and that we positively contributed to your income. Rules and regulations often get a bad rap, but just like any large organization they are put in place to make sure that we have a fair and consistent process for addressing concerns across all of our salons and locations. Without common structure, we would be subject to each salon operating differently. Think about it, when you order a burger from say McDonalds, you know that whatever state you order that burger from that the taste is going to be the same...there is consistency independent of location - that is what our processes offer...consistency for our Salon Professionals and our Guests! We offer UNLIMITED commission - that is not our being greedy but our offering our SPs the opportunity to earn the max possible. We also made very thoughtful decisions to invest in technology and color lines that will help make for a better guest experience. I'm sad that you are not happy with us - should you decide to stay, we hope that you will be a part of the solution but should you decide to leave, we wish you the best!

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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