Could be better.. - Anonymous employee Hair Cuttery Employee Review

2.0
Jun 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-constant client flow -easy to build clientele -minimal insurance -education -pto

Cons

-lack of education in management positions -human resources does not take your issues seriously -dl's are poorly tained (as well as salon leaders/asl) and put stylists in uncomfortable conversations with management over issues. Then leave.... -no followups -people company, biggest joke ever (ratner company) -if stylists are upset with you they will not book your appointments or book them poorly -absolutely no point in discussing problems in the salon. Nothing is ever done properly to fix issues. Other than that.. hair cuttery pays the bills

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Hair Cuttery Response
11y
Thanks for letting us know that things could be better. Although we have numerous training opportunities it sounds as if you did not have the opportunity to take advantage of them. You mentioned that the leadership is poorly trained - we understand the importance of on-going education, coaching, and mentoring and make every effort to make sure everyone (including Stylists) participate in our on-going training and development opportunities. It's cool that we provide an income for one to pay the bills but we want to be more than that - we want to foster an environment where you can build a rewarding career, a place that you enjoy coming to, and a place where your talent and expertise is valued. While we set the values, it is up to each individual person to demonstrate them and offer an environment that is inviting for their fellow Stylists and our valued clients. It looks like you still work for us - please feel free to call the home office to discuss your concerns in detail as we sincerely take all concerns seriously. Thanks again for your thoughts and comments.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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