Pay and benefits are horrible. - Salon Manager Hair Cuttery Employee Review

1.0
Dec 9, 2015
Recommend
CEO approval
Business Outlook

Pros

We can't really see any pros other than we have a job at this moment.

Cons

This company is a rip off. They have taken away everything . Pay is horrible it has reduced terribly. They make it almost impossible for anybody to get 50%. Pushing us to sell extra services and retail when they are profiting from it. Prices on services constantly going and pay constantly going down. Don't be fooled people any good review on Hair Cuttery is a review written by someone within the company.

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Hair Cuttery Response
10y
WOW! I'm wondering why you stayed with us and continue to be employed with us for over ten years if we are such an awful company. As a Salon Leader you should be well versed on our compensation model and your ability to earn the greatest part of each dollar - all of this without the expense of buying your own products, paying rent for salon space, utilities, advertising and marketing, etc. Is it awful to pay up to the greater portion of each dollar to the Stylist? Is it awful to pay the greater of commission or an hourly rate to the Stylist? Is it awful to offer free classes? Is it awful to offer your clients products that will help them maintain their styles between visits? Is it awful to reward top Stylists and Salons with a trip to Cancun? Is it awful to offer benefits to include 401K to our Stylist? Regarding your don't be fooled comment - ALL comments are written by someone currently or formerly with the company. We do not operate from a place of greed - as I mentioned, we pay up to the greater portion of each dollar to the Stylist - this is not an excuse but a well documented fact. We sincerely want you to be happy and profitable in your career - if you truly are displeased, and you truly feel that the company is a rip-off, please know that you are free to leave and find employment that is more suited to your liking; however if you do decide to stay, please meet with your District Leader so that they can educate you on the compensation plan and ways to increase your pay and productivity.

Explore other reviews about Hair Cuttery

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

lovely team , helpful learning and developing skills

Cons

Stressful at times.Can get very busy at times

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Hair Cuttery Response
1mo
It's wonderful to hear that you love our team atmosphere and feel supported in your career development. We know that a busy salon brings its fair share of fast-paced stress, and we appreciate your ability to handle the rush so beautifully. Thank you for everything you do for our clients in Jacksonville! Gustavo Serbia, Chief Human Resources Officer
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Close-knit group of coworkers, casual/relaxed management style, busy location

Cons

not much flexibility for schedules (have to work late nights), color line is limited and low quality, no support from upper management and salon needed a lot of updates that I think have been taken care of now, but were left in unacceptable condition for a long time. Also, not enough structure to who takes walk-ins, which led to laziness, drama, and bad customer service.

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