Pros
The discount is great, but beware your buying habits or else you'll simply be paying HPB to let you hang out at the store. Your co-workers are almost always awesome and everybody knows how to have a laugh and be pleasant. The customers are 99% of the time very grateful for any help and always very patient. The PTO is great and monthly store meetings really help the sense of teamwork . Overall, an amazing place and company to work for.
Cons
Somewhat erratic work hours, some co-workers with a curmudgeonly demeanor, and the pay starts out small, but that seems to be the norm these days. The level of dust can be a little high sometimes. Also, people really need to stop bringing in moldy books and vampire romance books thinking they are going to get a high payout when they sell them to us.