Pros
Great co-workers and environment. We're all in the same boat as eachother (booklovers, college grads, professionals in-between jobs). Paid vacation and sick time hours. Great health benefits if you're looking for a job with them. I've been with the company for 3 years now, and it has its good days and bad. But what gets me through the day is the fact that I have great co-workers and a solid hour for a break every day.
Cons
The company doesn't provide many bonuses like they used to. The company portrays itself as if it is always losing money, when in fact now that we're selling on Amazon and frequently having blowout clearance sales, they're making more than ever. The money is not shared with employees who worked their tail off, but rather the company uses that profit to open more and more stores states away from where we are working hardest. It's becoming quite frustrating. It's also a job where you hear a lot of dissatisfied customers complain to you and/or yell occasionally, especially now that our "monthly coupons" are only for 10% off a purchase. So it's not a job for somebody who has thin skin when it comes to criticism. Some days you can work 8-4, then the next day 2-10, so some days balancing what you do in life outside of work becomes secondary to your job.