Terrible Job - Retail Merchandiser Hallmark Employee Review

1.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Pros Somewhat flexible hours, mostly independent work

Cons

Low pay, ridiculous expectations, high learning curve, very little support. Physically demanding job, tedious beyond imagination, hours around holidays are outrageous. Displays are very difficult to put together. No financial incentive for doing a good job. Never enough hours to accomplish the expected tasks, yet RMs are constantly criticized for taking longer than allotted hours. Still, management expects each store to be”retail-ready.” One of the most frustrating and unsatisfying jobs i’ve ever had! I would recommend avoiding it all costs,

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Hallmark Response
7y
Thanks for the feedback - we're glad to see that your work and flexibility are identified as positive aspects to working at Hallmark! We're sorry to hear you don't feel similarly about your pay and hours. We will take your feedback and share it with the appropriate team. Best of luck in your future endeavors.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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