Only if you’re looking to fill some time and already have another source of sustainable income. - Retail Field Merchandiser Hallmark Employee Review

2.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Somewhat of a flexible work schedule.

Cons

Many weeks where you will only receive 9 hours a week; tell you you can come into stores whatever time works best for you(evenings/ couple of hrs before close) especially during holidays to avoid crowds while working, then tell you managers at stores complain you’re there later hours or must be there only when store Receiver is there in case you need anything when the only interaction of any at all you do is drop off the receiving papers on their desk without even having to see them or they be in work that day. Tell you your locations only for the current merchandiser they want to remove it from refuses to give it up so you now don’t have that store or long after the ones who leave have left, you still haven’t picked up those stores, hence, no more additional hours to pick up. They host don’t want you to to work more than those 9 hours. During holiday months, they give no more than 20, 22 max. hours to service multiple stores expecting unreachable goals in the hours they give you, expecting you to visit all the stores on expected days (even tho they told you you could visit on your schedule provided it meets due dates and changeovers within reason) without including the commute time it takes to reach them all. They tell you to ask your territory supervisor (TS) to help but then the TS complains and tells you you shouldn’t be asking to help with changeovers (changeovers of holidays) and should be able to do it all yourself regardless if it’s a store with a large department and multiple items (gift wrap, gifts, candy, etc above cards). Minimum wage with maybe 50 cents more is the hourly pay minus tax is not worth even the flexibility for moms or retirees/anyone looking for extra income. There’s no extra by the time you factor in gas either.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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