Great Overall Experience Thus Far - Support Specialist Handshake Employee Review

5.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

~6 months in and I love it! I enjoy coming to work every day, working with a team of myriad professionals with varied backgrounds but who are all working together in an effort to help the students, employers, and school partners improve the lives of those they interact with. Best support team experience ever.

Cons

Nothing really notable - other than, like any support job, it can be repetitive, but there's always opportunities to improve yourself or learn more about a different aspect of the platform, so it doesn't last long.

Explore other reviews about Handshake

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at your own pace.

Cons

Task limit when new to project.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It's flexible and sometimes the money is OK. I got paid most of what they owed me.

Cons

Generally disorganized. The task I was on was one of the more highly paid ones but it was almost impossible to actually do in the allotted time. You aren't supposed to use AI but I think people must. The tasks run far over the time they are supposed to take. The human review system also seemed almost arbitrary. Reviewers did not have the subject matter expertise they claimed to. You will make less than the advertised hourly rate because the tasks routinely take longer than they say they will. If they have averages that are lower, those people are either not submitting accurate hours (there is incentive not to) or are using AI to train AI, which is a bigger problem (but not yours).

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