No one is happy - Sales Handshake Employee Review

I would strongly recommend that prospective employees and other stakeholders thoroughly review Glassdoor ratings. These reviews often highlight consistent themes that reveal the company's actual culture and operational issues. Beginning with the entire leadership team (minus chief education strategy officer), it's imperative to make changes. Their lack of empathy, misallocation of funds and resources, and persistent poor decision-making in prioritizing projects have consistently harmed the company's future outlook and prospects. The company's mission will likely struggle to succeed unless it is acquired. There's a clear presence of favoritism at the executive level. Favored but inexperienced managers and individual contributors are seldom held accountable, leading to lower morale and poor culture. The nuances of the platform lead to considerable frustration for both customers and the team. There's a lack of resources and data available to assist customers effectively. Furthermore, leadership's decision-making prioritizes other factors over the well-being of students and customers. Several workforce reductions occurred throughout the year, with many disguised as performance reviews or by subtly pushing people out. It wouldn't be unexpected if this trend persists throughout this year and into the next. Additionally, it's interesting how many direct reports did not reach out to their laid-off teammates. They preach empathy yet fail to show any and that says a lot.