If you're mission driven and love working with great people, Handshake is the place for you! - Customer Success Manager Handshake Employee Review

5.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I’m a member of the GTM team here at Handshake and I love my job. Our mission from the top, from Garrett, to democratize access to opportunity for every student regardless of race, gender or economic status is one that everyone associated with Handshake’s journey should fill them with pride. Everyday, I (We) have an opportunity to help our Employer partners make data driven decisions regarding diversity, equity and inclusion, to help not only this generation but future generations realize the power and value of a first - a first internship or a first job. How often can you say that the work that you do on a daily basis has so many positive and far reaching benefits? To echo what others have said, we have an amazing group of leaders, managers and individuals, who are intelligent and eagerly willing to help train and mentor others without issue. I can honestly speak from experience, as I have a great relationship with my manager as well as our Director and I always know that my voice and value is heard and recognized. Leadership values feedback and is willing to listen and then act on that feedback. We are a company scaling and continuing to grow, and with that there is going to be change, and understanding that as a positive and constructive maxim will help anyone working here at Handshake be successful. If you’re driven, empathetic, passionate about helping others and making a difference, Handshake can be a wonderful opportunity for you to join an amazing team, to both learn and grow your career. More Pros: - People, Amazing Co-Workers, Managers & Leaders (Garrett*) who care about the work you do as well as YOU - Mission Driven - Remote Work - Flexible & Generous PTO - Work Life Balance

Cons

The nature of the tech industry in-general, not unique to Handshake

Explore other reviews about Handshake

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at your own pace.

Cons

Task limit when new to project.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging, interesting position in the short term.

Cons

The company has implemented a new timer policy that has “active” and “inactive” time on the backend that makes up for the total time. We were getting paid by total time (as you should), but HAI has changed it to only pay contributors for the time marked “active.” Time is “active” when scrolling, typing, and clicking within the specific task tab. Time is “inactive” when none of the previous actions are happening; i.e., when reading the task without moving the mouse or pressing keys, researching in another tab, etc. It sounds like they have changed the rules to only pay for active time, which has caused huge pay discrepancies. The percentage of inactive time is usually way more than active time on these timers due to the amount of reading, visual analyzing, thinking, and research required for some tasks. This behavior is unacceptable because time that seems “inactive” is still important to the quality and completion of tasks. They keep throwing accusations like “time thieves” around to justify it. If you respect yourself, pack it up and go somewhere else. I know most people who work at these places are desperate for income, but that’s exactly what they’re hoping for. They’re hoping you will be desperate enough to be taken advantage of.

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