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Harbor Freight Tools

Engaged Employer

Assistant Manager - Assistant Store Manager Harbor Freight Tools Employee Review

2.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, but should be all salary there, esp bonus and itc bonus is great.

Cons

Terrible terrible place to work, the upper management doesn't have a clue. Isos is pointless, replenishment is pointless, reading a piece of paper that says to but some more on the shelf the darn paper is always wrong! Instead of being so "proud" of opening so many new stores fix the ones that are terrible instead. The stores just look so poorly maintained, I fell low and uncomfortable telling anyone I work at harbor freight! Break rooms are terrible and there chameleon system is trash the registers break down 3 times a weak! glad they got rid of the name collection! That's just half of it, I'd say this is just a place to get your feet wet and then leave it, teerible company

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Harbor Freight Tools Response
11y
Thanks for your input and for making note of the decent pay you're receiving. We also hope you are enjoying the casual atmosphere and competitive benefits provided. We also appreciate your thoughts about the areas where you think Harbor Freight can improve. The company continues to strive to create a more conducive work environment and its input like yours that helps us get there. We encourage you to reach out to your HR representative with your concerns, or, if you prefer to share your thoughts anonymously, you can do this by calling our HFT Outlet Hotline at 1-800-693-8377. Thank you again for your feedback and we hope we can help resolve these issues.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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