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Harbor Freight Tools

Engaged Employer

Work Here if you like selling Replacement Plans - Pricing Coordinator Harbor Freight Tools Employee Review

3.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick, I liked being around tools, there was a lot of employee handbook material for me to learn more about the tools and how the store is supposed to operate, and some of my coworkers and managers were fun to work with. Also, there is no overtime (except for the store manager, who works endless hours), so you can have a life outside of work.

Cons

I didn't like that we had to sell replacement plans and memberships by any means necessary and the employee handbooks with product information wasn't given to me by management, I found it myself after working there for almost a year (I guess that turnover is so high that management didn't bother to print the material out for each new employee).

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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