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Harbor Freight Tools

Engaged Employer

Retail Clerk - Retail Clerk Harbor Freight Tools Employee Review

2.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice boss, good co-workers, store hours aren't long, wages became better. Warranty and Inside Track Club membership bonuses. 401K for part time employees over 21.

Cons

Favoritism, horrible hours when sales slow down. The hours you get depend upon your sales, which doesn't help your sales go up if you can't be there to make them. Annoying policy changes, not permitting us to do certain things that made our jobs easier. Not letting us do closing announcements so we can leave sooner. Customers don't want warranties (ESPs) or memberships (ITCs). It's a waste of time and energy.

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Harbor Freight Tools Response
8y
Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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