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      HarperCollins

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      HarperCollins reviews

      Nice place to work. - Customer Service Representative HarperCollins Employee Review

      4.0
      Jun 28, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good. The people are mostly friendly. They try to promote team spirit. Lots of books available to read.

      Cons

      The pay is not very competetive. There's a lot of traffic in and out of the location. 81 gets backed up often.

      Explore other reviews about HarperCollins

      5.0
      Jun 23, 2026
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free books, great team and a fun environment

      Cons

      Not a lot of room for growth

      5.0
      May 15, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote with all necessary tech provided, weekday schedule, great benefits, good leadership, small close-knit teams, generous PTO in addition to paid holidays

      Cons

      Base salary could be better but is offset with benefits package. Employee retention is high (a huge plus IMO) butcould limit upward mobility if you're looking for it.

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