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      HarperCollins

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      HarperCollins reviews

      Was a good employer - Customer Service HarperCollins Employee Review

      2.0
      May 16, 2023
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Varied roles, great warehouse people, the day I left.

      Cons

      If face fits, you'll get on , managers with no training or people skills, train you for a role then dump you,people in wrong role because face fits.

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      5.0
      Jun 23, 2026
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free books, great team and a fun environment

      Cons

      Not a lot of room for growth

      5.0
      May 15, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote with all necessary tech provided, weekday schedule, great benefits, good leadership, small close-knit teams, generous PTO in addition to paid holidays

      Cons

      Base salary could be better but is offset with benefits package. Employee retention is high (a huge plus IMO) butcould limit upward mobility if you're looking for it.

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