Lack of Leadership - Anonymous employee Harvard Business Publishing Employee Review

Too much internal competition Lack of communication with cross-functional teams - talking "at" people instead of collaborating Lack of support from upper management Policies and procedures for departments were lacking Not enough time taken to evaluate progress of specific projects upon completion Lack of careful planning - a "fly by the seat of your pants" approach doesn't work IT Department didn't have the knowledge/skillset to solve important CMS issues Poor decision making with a lasting, negative impact on productivity and the bottom line