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Harvard University

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Great benefits, lack of direction - IT Service Specialist Harvard University Employee Review

3.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great overall benefits, decent pay rates, remote work depending on your position and management (or lackthereof) of on-premises infrastructure.

Cons

Management of my team was a revolving door with no long-term direction or suggestions/support from leadership. We were expected to perform enterprise-level work with a small handful of employees and no real buy-in from the higher-ups.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Light work if you have the right team

Cons

Low pay for amount of work

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Union and benefits for non-profits/higher ed. Wonderful colleagues outside of leadership!

Cons

GSD Development and Alumni Relations (under current leadership) is an incredibly toxic work environment. I didn't realize the intensity of the toll it took on my until after leaving, and I am not one to leave a negative review, but as they are hiring for several positions currently, I wish to share words of caution with applicants. Cons: - Absolutely not a safe space for anyone who is Black, brown, trans, queer, working-class, or disabled - 100% top-down direction. No room for personal exploration, initiative, or creativity. - Minimal guidance from leadership - Frequent pivots, even in the late stages of projects - Petty, immature talking behind your back by leadership - No upward mobility unless the Associate Dean or Dean like you - Deeply disingenuous comments, reflections, and feedback from leadership - Complete lack of transparency on direction, goals, etc. - Small mistakes are made cornerstones of performance evaluations, while leadership routinely missteps. Leadership never takes accountability. - Top-down policy decisions, completely lacking detail, thought, and care outside of legal ramifications - Ever-changing in-office requirements

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