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Harvard University

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Program Coordinator - Harvard Chan School - Program Coordinator Harvard University Employee Review

1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Holiday pay/time, low health insurance costs, MBTA subsidy

Cons

Zero autonomy or flexibility for front desk staff down to having to send managers drafts before sending out even the most mundane emails. Hierarchical resulting in more tenured staff having assistants or programs coordinators file folders or make copies for them just because they seemingly can. Workflow can be dependent on what managers want to delegate to you on any given day - some roles have no defined set of duties or tasks built in. Managers promoted to that level without a management background or it being determined that they can manage people. Strict on the 9-5 schedule for some but not others with no rhyme or reason associated with it (not based on actual staffing or student needs).

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5.0
Jul 13, 2026
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Pros

Light work if you have the right team

Cons

Low pay for amount of work

2.0
Jun 30, 2026
Recommend
CEO approval
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Pros

Great Union and benefits for non-profits/higher ed. Wonderful colleagues outside of leadership!

Cons

GSD Development and Alumni Relations (under current leadership) is an incredibly toxic work environment. I didn't realize the intensity of the toll it took on my until after leaving, and I am not one to leave a negative review, but as they are hiring for several positions currently, I wish to share words of caution with applicants. Cons: - Absolutely not a safe space for anyone who is Black, brown, trans, queer, working-class, or disabled - 100% top-down direction. No room for personal exploration, initiative, or creativity. - Minimal guidance from leadership - Frequent pivots, even in the late stages of projects - Petty, immature talking behind your back by leadership - No upward mobility unless the Associate Dean or Dean like you - Deeply disingenuous comments, reflections, and feedback from leadership - Complete lack of transparency on direction, goals, etc. - Small mistakes are made cornerstones of performance evaluations, while leadership routinely missteps. Leadership never takes accountability. - Top-down policy decisions, completely lacking detail, thought, and care outside of legal ramifications - Ever-changing in-office requirements

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