Used to love coaching, but this role has ruined it. - Coach Headspace Employee Review

2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

Explore other reviews about Headspace

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- consistent pay - decent pay split (depending on degree and state of practice) - easy to fill caseload

Cons

- There has been a lot of instability in the company since the Ginger/Headspace merger. A lot of management has jumped ship, there's been a lot of layoffs, which included eliminating W2 therapist positions in favor of contractor positions to cut benefits, benefit cuts to remaining W2 employees, and more - While they're fairly hands-off, they are very strict about note documentation. It's important for insurance audits, but feels invasive with how frequent internal audits are done.

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