Poor leadership and forecasting - no accountability for c-suite - Anonymous employee Headspace Employee Review

2.0
Jul 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, every other Friday off. Free Udemy access for learning, virtual experiences and meditation. Free Headspace for life.

Cons

Very poor leadership, especially in the c-suite. During the latest round of layoffs, the only exec who was let go was the chief people officer. Really? The people department is the problem? They also let a ton of therapists go, making their clients feel abandoned, which was reported in the LA times. So mind-bogglingly dumb, as Headspace is attempting to scale up the care side to offer more services on the platform. Where is the accountability for the poor forecasting? Missed sales targets? CFO Sean Brecker has been around too long and seems to skate by, despite mis-forecasting year after year. CEO Russ Glass went on a long "boat trip" vacation to Costa Rica two days after the layoffs in June - totally tone deaf. The employees are a mix of kind, supportive and talented newer people versus the entitled, need for emotional baby-sitting legacy employees who complain about everything. One employee asked in an all hands why we were carrying almond milk in the fridges, because there's too much water used in it's creation. Seriously.

Explore other reviews about Headspace

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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