Went downhill quick - Remote Mental Health Coach Headspace Employee Review

2.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers, excellent healthcare, remote work

Cons

It feels like the company has fallen away from its vision in many ways, very money/metrics driven vs. patient experience. Upper leadership never seems to know what’s actually going on in the care side of things, it seems like a mistake to fill upper leadership roles with people who don’t have experience leading healthcare organizations. Benefits have been eroding over time to the point I was functionally making less in 2024 than I was in 2023. Members of the care team are incredible and driven but mid/upper leadership feels very out of touch and misaligned with the company’s supposed mission.

Explore other reviews about Headspace

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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